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Documents

We've created and uploaded some documents for you to take a look at.  Just click on the one that's of interest and it will open the PDF for you.  

** Please note that we are in the process of updating the website as you're looking at it.  We hope to have it all finished by the end of October.  In the meantime, things may not be running entirely as we'd like.  If you're after something that isn't working/showing/downloadable then please get in touch with us directly and we'll be happy to help** - Pete 27/08/2025

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T&Cs

It's important to us that all our clients are on the same page and have a good understanding of what they can expect from us, and what we expect from them.

This document explains the provision of services, answers most of the "what ifs" and explains payment expectancy timelines among other key bits of information.

Click the Terms & Conditions logo above to open the document.  It will also be sent to you with your quote via email and with your invoice.  

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Insurance

Border Cleaning Fairies hold full Public Liability and Employers Liability insurance.  

Since it's easy for someone to say they have insurance when they don't; we just pop our proof of insurance certificate on our website so anyone is free to check for that peace of mind.

Click the Insurance logo above to open our proof of insurance.

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Deep Clean Specification Sheet

This is probably the most commonly requested document by our clients.  "What exactly am I getting for my money?".. Well this document answers that question.

Please note that since we tailor every single job to the individual circumstances and requirements of each client; these are a guide rather than a strict list.

Click the Specification Sheet logo above to open the document.  It will also be sent to you with your quote via email.

 

Guides

Would you like to get more for your money from Border Cleaning Fairies?  These guides have been created to do just that!  Following the guides here will unlock around 20% increased efficiency from the cleaner which means you get around 20% more bang for your buck!  

** Disclaimer - This is based on absolutely no science or research.  It is purely a guesstimate based on a lot of experience **

** Please note that we are in the process of updating the website as you're looking at it.  We hope to have it all finished by the end of October.  In the meantime, things may not be running entirely as we'd like.  If you're after something that isn't working/showing/downloadable then please get in touch with us directly and we'll be happy to help** - Pete 27/08/2025

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Deep Clean Client Prep Guide

Are you booked in for a deep clean?  This is the holy grail for getting you and your home prepared to get the most out of your visit from Border Cleaning Fairies.

Follow this guide to ensure not only a happy fairy, but an even better end result.

Click the Deep Clean logo above to open the document.

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Hoarding Support Client Prep Guide

You're getting support with a hoarding issue?  Wonderful!  This guide is for you!

Follow this guide so that Border Cleaning Fairies is able to support you to the highest level.  

We've found that this guide has helped some of our clients reduce anxiety around what's happening, too!

Click the Hoarding Support logo above to open the document.

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End of Tenancy Client Prep Guide

Booked in for an end of tenancy clean with Border Cleaning Fairies?

This guide is for you!

Everything you need to know and do can be found in this guide.

Click the End of Tenancy logo above to open the document.

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Pre-Sale Client Prep Guide

You're booked in for a clean before your property goes on the market?  Great news!  Following this guide will allow Border Cleaning Fairies to get even more sparkle into your home to get it ready for the listing photos and viewings!

Follow this guide to make selling your home even easier!

Click the Pre-Sale logo above to open the document.

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Specialist Cleaning Client Prep Guide

Got a booking for our specialist cleaning services?

This guide was designed for you!


Follow this guide to get ready for your booking date to go as smoothly as possible.  

This guide is also great for family members and friends or anyone in your support network to take a look at so they can support you on your journey, too.

Click the Specialist Cleaning logo above to open the document.

Blog Articles

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